Union Internationale des Concierges d’Hotels “Les Clefs d’Or”



会員共通のモットーは “Service through Friendship” 「友情を通じたサービス」です。

レ・クレドール “Les Clefs d’Or” = Golden Keys


Officially registered as U.I.C.H (Union Internationale des Concierge d’Hotel). Les Clefs d’Or is an international network of men and women with common interests and goals. They have their own mystique, a combination of their expertise sources of inside information, intelligence and communication. The Organization is non-political, non-religious and definitely not a trade union of any sort but is based on friendship between members to assist international travellers and tourist. The first such association saw the light of day on 26th Oct 1929 when 11 Concierges from the grand hotels of Paris realized that they could operate more effectively as a team than individually. If they could join forces, they felt, they could make their services more indispensable. The two oldest associations are the French and the Swedes. The Dutch chapter was founded in 1937 and other countries associations date from about the same time. Many were the result of the depression in the late twenties and early thirties. The associations were allied to help each other on unemployment, illness and adversities. There was however, no real sign of any intentional cooperation until after WW II. 

On 25th April 1952, delegates from nine countries met in Cannes to hold the first congress and created L’Union Europeene des Portiers des Grands Hotel (UEPGH). Its creation was made possible by Ferdinand Gillet, the Chef Concierge then of Hotel Scribe in Paris, the industry knows him as the ‘Father of Les Clefs d’Or’. 

Today, it counts 45 member sections representing over 80 countries and over 4000 members. 

Our motto is “Service through Friendship”
“Les Clefs d’Or” = Golden Keys